No, the capsule is empty. It’s either sold empty or combined with one of our other products.
You’ll need to fill it with coffee yourself, and here you can see how: https://www.compatible-capsules.com/au/videos/
We created a manual dispenser to help you in case you don’t know how much coffee goes into a capsule. Our advice is to fill it until the coffee is level with the edge of the capsule. Depending on the pressure you put on the coffee and the kind of filter you use, the coffee will be lighter or stronger.
As with all the actions we now perform automatically, like riding a bike, a little practice is needed to learn how to use our capsule well and without problems.
We prepared a video to show you how it’s done, in less than two minutes.
The gaskets are guaranteed to last for a lifetime, but in case you lose them, there are some spare gaskets in each of our packages. In case you need more, you can always write to us.
The gaskets are sold alongside the capsule. If you use the capsule correctly, the gaskets will last very long. They are made out of certified food grade silicone.
Pixie, Inissia, Essenza, Essenza Mini, Lattissima, U, Citiz, Expert, Prodigio, Maestria, Creatista e Kitchen Aid: do you have one of these models? If you don’t remember the name of the machine you own, watch this compatibility video.
In our shop we specify the compatibility of every product with our machines and their names, so you can’t go wrong!
The compatible capsules WayCap have a specific, tailored filter. If the coffee is finely ground, use the filter with more slits, if the coffee has a coarser grind, use the one with less slits. You can watch this explanatory video on the matter.
It takes more or less 40 seconds to fill a capsule, and with more experience the time decreases to around 20 seconds. You won’t risk burning your coffee while chatting and you’ll get the perfect, creamy coffee you want.
Remove the coffee with our ‘scovolino’ (cleaning stick) or with the teaspoon handle, then wash the capsule under running water.
Your questions about how to purchase and how to return the products
You can find our products on our online shop or at our qualified dealers:
- Naturasì: firstname.lastname@example.org
- Peters TeaHouse: email@example.com
- Grão Gourmet: firstname.lastname@example.org
Of course! You can pay with your Visa, Mastercard or American Express credit card.
You can read about our return policy at our Right of withdrawal page, where you will find all the details.
If you are purchasing any product from our e-commerce site, shipping fees for Australia are approximately 19 A$.
We take care of your order the very next day and ship it in three days. Usually it takes 5 to 7 days for your order to arrive, in Italy and worldwide.