No, the capsule is empty. It’s either sold empty or combined with one of our other products.

You’ll need to fill it with coffee yourself, and here you can see how:  https://www.compatible-capsules.com/videos/

We created a manual dispenser to help you in case you don’t know how much coffee goes into a capsule. Our advice is to fill it until the coffee is level with the edge of the capsule. Depending on the pressure you put on the coffee and the kind of filter you use, the coffee will be lighter or stronger.

As with all the actions we now perform automatically, like riding a bike, a little practice is needed to learn how to use our capsule well and without problems.

We prepared a  video to show you how it’s done, in less than two minutes.

The gaskets are guaranteed to last for a lifetime, but in case you lose them, there are some spare gaskets in each of our packages. In case you need more, you can always write to us.

The gaskets are sold alongside the capsule. If you use the capsule correctly, the gaskets will last very long. They are made out of certified food grade silicone.

Pixie, Inissia, Essenza, Essenza Mini, Lattissima, U, Citiz, Expert, Prodigio, Maestria, Creatista e Kitchen Aid: do you have one of these models? If you don’t remember the name of the machine you own, watch this compatibility video.

In our shop we specify the compatibility of every product with our machines and their names, so you can’t go wrong!

The compatible capsules  WayCap have a specific, tailored filter. If the coffee is finely ground, use the filter with more slits, if the coffee has a coarser grind, use the one with less slits. You can watch this explanatory video on the matter.

It takes more or less 40 seconds to fill a capsule, and with more experience the time decreases to around 20 seconds. You won’t risk burning your coffee while chatting and you’ll get the perfect, creamy coffee you want.

To help you solve this problem we’ve made a video.

Remove the coffee with our ‘scovolino’ (cleaning stick) or with the teaspoon handle, then wash the capsule under running water.

No, you can use it with a moka coffee pot, with a  French press or for dripped coffee. However, there’s a very solid marriage between our blends and our capsules. In fact, the Fusion, Cool and BeBop blends are ground and toasted in order to perfectly adapt to our WayCap capsule.